Fiber Optic Center Quality Policy
Since its inception in January of 1992, Fiber Optic Center, Inc. has provided ber professionals and the ber industry
with only the highest quality components, systems and technology. Our supplier selection process begins with
the long term commitment of the supplier to the product line.
From there, we look for:
· Strong, demonstrated quality programs in place
· Innovative products
· Aggressive new product pipeline
· On-going technical support
· Customer service
Fiber Optic Center, in turn, makes a long-term commitment to the supplier, and oers the entire product line,
as opposed to cherry picking the largest selling or most popular part numbers. The long term nature of the
relationships with our suppliers often means that we have rst hand knowledge and history of quality issues
related to specic parts, and close relationships with individuals at all levels within the supplier’s company.
Because we do not manufacture any products on site, we do not perform our own quality testing. We are
dependent on the manufacturer of the particular item to have appropriate quality procedures in place. Our
certicates of conformance are based on corresponding certication from the manufacturer, rather than direct
inspection in our facility. The suppliers of most products that we sell are ISO 9000 certied. When problems have
arisen, formal Corrective Action Reports are completed, and recommendations are implemented by the supplier.
The result is that we have few quality issues with the products we sell.
For the few items where we actually do some value added work (e.g., loading adaptors into patch panels), we have
written quality procedures and forms in place, and trained quality inspectors who are not the production people.
For particular customers who require quality procedures that go beyond our standard eorts, we have put in place
the required steps, along with equipment and personnel as needed, to meet these specialized quality standards.
Please contact us if you have questions or need further information. Thank you for your consideration.
Respectfully,
Neal Weiss
President, Fiber Optic Center
nweiss@focenter.com
uality
Q
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Kommentare zu diesen Handbüchern